Cookie Policy
Effective as of August 05, 2024
This Cookie Policy explains how XTEN Limited ("XTEN", "we", "us" and "our") uses cookies and similar technologies when you visit this website ("Website"), why we use them, and your rights to control our use of them.
Sometimes we may use cookies and similar technologies to process personal information. In such cases, our Privacy Policy also applies.
Capitalized terms that are not defined in this Cookie Policy have the meaning as defined in our Privacy Policy or our Terms of Use.
WHAT COOKIES ARE
Cookies are small text files, usually consisting of letters and numbers, that are downloaded and stored on user’s device when the user accesses a website. They allow the website to recognize that user’s device and store some information about the user’s preferences or past actions on the device and thus, allow to provide more tailored services that consider user’s preferences. Cookies do not provide access to user’s devices.
WHAT SIMILAR TECHNOLOGIES ARE
Some of the functions performed by cookies may also be executed by other means, like we may conduct analysis of the Website visits by using particular characteristics that identify devices, like for example, HTML5 local storage.
WHAT TYPES OF COOKIES WE USE
We use session and persistent cookies. Session cookies help us identify your browser and process your online actions during one browser session, which means that they are deleted from your device when you close the web browser or turn off your device. Persistent cookies are stored on your device for a longer period, even after you close the web browser or turn off your device.
Cookies may be set directly by the Website when you visit it, the First-party cookies. Cookies may also be set by other domains that you visit, particularly when you visit them following links contained on our Website, like social media plugins or advertising, Third-party cookies. A Third-party cookie can recognize your device when you visit the Website and when you visit certain other websites or mobile apps. Please note that we are not responsible for the content of such other domains or the privacy policies they use. If you decide to visit them, we strongly encourage you to check the websites of Third-party cookie providers for more information about their privacy practices.
WHY WE USE COOKIES
We use cookies and may use other similar tracking technologies to display the information needed to use the Website and other information which we consider to be of interest to you.
Cookies help us improve our services by prompting us which Website pages are visited, they let you navigate between the Website pages, considering your preferences, and generally ensuring you enjoy your browsing experience on the Website. You may find a more detailed explanation of how we generally use cookies below.
Necessary. These cookies help us support security features on the Website.
Preferences. These cookies help us remember the session and the device so that we can show you the relevant information on the Website, as well as remember your preferences so that we can provide you with customized content, like remember your language settings, and more.
Analytics. These cookies help us understand how well our Website works by measuring your interactions with it. We use them to develop new features and services, and to enable the use of plugins on the Website so that you can share information on your social media accounts.
Marketing. These cookies allow us to share the news about us with you and spread the word about us among other similar audiences. They also let us, and our advertising partners know how well our advertisement campaign is going.
COOKIES THAT WE USE
| Cookie Name | Provider | Description | Storage and Expiry |
|---|---|---|---|
| #-# | We use this cookie to track interaction with the embedded content on the Website. | Session HTML local storage |
|
| 1.gif | Cookiebot | We use this necessary pixel tracker to count the number of sessions to the Website, necessary for optimizing CMP product delivery. | Session Pixel tracker storage |
| 1P_JAR | We use this marketing cookie to learn how visitors use the Website and to provide ad delivery or retargeting. | 1 month | |
| access_token | |||
| answer_bot_ service_session |
Zendesk | We use this necessary cookie to uniquely identify a user session when using Answer Bot Article Recommendations. | Session |
| APISID | We use this marketing cookie to personalize Google ads based on recent searches and interactions. | 13 months in the European Economic Area (EEA), Switzerland, and the United Kingdom (UK), and 24 months everywhere else. | |
| articleVotes | Zendesk | We use this necessary cookie to This is only dropped when anonymous end-users actually vote on articles. It is used to track the fact that an anonymous user has voted on an article, so that they are not repeatedly prompted to vote on an article that they have already voted on nor are they able to submit multiple votes relating to one article. |
Session Local storage |
| CONSENT | We use this cookie to detect if the Website visitor has accepted the marketing category in the cookie banner on YouTube. | 2 years | |
| CookieConsent | Cookiebot | We use this necessary cookie to store the Website visitor’s cookie consent state for the current domain. | 1 year HTTP cookie storage |
| crumb | Squarespace | We use this necessary cookie to prevent cross-site request forgery (CSRF). | Session HTTP cookie storage |
| _ga | We use this analytics cookie to recognize unique visitors of the Website and count the pageviews. | 2 years HTTP cookie storage |
|
| _ga_# | We use this analytics cookie to recognize unique visitors of the Website and count the pageviews. | 2 years HTTP cookie storage |
|
| _gali | We use this analytics cookie to support the enhanced link attribution plugin so that we can distinguish between links to the same URL. | 2 years HTTP cookie storage |
|
| _gat | We use this analytics cookie to limit the traffic sent to Google Analytics. | 1 minute HTTP cookie storage |
|
| _gid | We use this analytics cookie to understand how visitors use the Website. | 1 day HTTP cookie storage |
|
| hc:{user_identifier}: recently_ visited _articles |
Zendesk | We use this necessary cookie to understand which resources of the Customer Support Portal a Website visitor has attempted to search and to identify the recently-viewed articles. | Persistent Local storage |
| help_center_data | Zendesk | We use this analytics cookie to stores the text string of a Customer Support Portal visitor’s search term to check whether a ticket was created after that term was searched. A user identifier is not stored so it is not possible to specify which user completed the search at the time of reporting. | 48 hours |
| _help_center_session | Zendesk | We use this necessary cookie to store unique session key for the Customer Support Portal functionality. | Session Local storage |
| HSID | We use this preferences cookie to confirm a Website visitor’s authenticity, prevent fraudulent use of login data and protect data from unauthorized access. | 13 months in the EEA, Switzerland, and the UK, and 24 months everywhere else. | |
| <integrationId>. appUserId |
Zendesk | We use this preferences cookie to remember the user that initiated the messenger widget. | Persistent |
| <integrationId>. clientId |
Zendesk | We use this preferences cookie to store a unique identifier of the SDK instance. | Persistent |
| <integrationId>. sessionToken |
Zendesk | We use this preferences cookie to authenticate requests on behalf of an anonymous user. | Persistent |
| <integrationId>. appUserId |
Zendesk | We use this necessary cookie to identify the particular user that has started the conversation. | Decided by the browser policy |
| iU5q-!O9@$ | We use this analytics cookie to register a unique ID to keep statistics of what videos from YouTube a Website visitor has seen. | Session HTML local storage |
|
| LAST_RESULT _ENTRY_KEY |
We use this analytics cookie to track interaction with the embedded content on the Website. | Session HTTP cookie |
|
| Locked | Squarespace | We use this preferences cookie to prevent the password-protected screen from being displayed when a visitor enters the correct Website password. | Session |
| LogsDatabaseV2:V#| |LogsRequestsStore |
Squarespace | We use this analytics cookie to track interaction with the embedded content on the Website. | Persistent IndexedDB storage |
| nextId | We use this analytics cookie to track interaction with the embedded content on the Website. | Session HTML local storage |
|
| NID | We use this marketing cookie to remember the Website visitors’ preferences, like preferred language, and personalize ads on Google websites based on recent searches and interactions. | 6 months HTTP cookie storage |
|
| ob-{public-api-key} | Zendesk | We use this necessary cookie to connect js snippet. | 3 years |
| RecentRedirect | Squarespace | We use this cookie to prevent redirect loops if the Website has custom URL redirects. | 30 minutes |
| refresh_token | |||
| remote_sid | We use this preferences cookie to implement the functionality of YouTube video-content on the Website. | Session HTTP cookie storage |
|
| requests | We use this analytics cookie to track interaction with the embedded content on the Website. | Session HTTP cookie storage |
|
| SAPISID | We use this marketing cookie to show relevant and personalized advertisements on Google sites based on recent searches and previous interactions with YouTube. | 13 months in the EEA, Switzerland, and the UK, and 24 months everywhere else. | |
| __Secure-1PAPISID | We use this marketing cookie to show relevant and personalized ads through retargeting. | 13 months in the EEA, Switzerland, and the UK, and 24 months everywhere else. | |
| __Secure-1PSID | We use this marketing cookie to show relevant and personalized ads through retargeting. | 13 months in the EEA, Switzerland, and the UK, and 24 months everywhere else. | |
| __Secure-3PAPISID | We use this marketing cookie to show relevant and personalized ads through retargeting. | 13 months in the EEA, Switzerland, and the UK, and 24 months everywhere else. | |
| __Secure-3PSID | We use this marketing cookie to show relevant and personalized ads through retargeting. | 13 months in the EEA, Switzerland, and the UK, and 24 months everywhere else. | |
| __Secure-3PSIDCC | We use this marketing cookie to show relevant and personalized ads through retargeting. | 1 year | |
| __Secure-YEC | We use this preferences cookie to remember preferences and other information, such as preferred language of a Website visitor for YouTube. | 13 months in the EEA, Switzerland, and the UK, and 24 months everywhere else. | |
| SID | We use this preferences cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect visitor data from unauthorized access. | 13 months in the EEA, Switzerland, and the UK, and 24 months everywhere else. | |
| SIDCC | We use this preferences cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect visitor data from unauthorized access. | 1 year | |
| siteUserCrumb | Squarespace | We use this cookie to prevent cross-site request forgery (CSRF) for logged in Website visitors. | 3 years |
| Squarespace -announcement-bar |
Squarespace | We use this preferences cookie to prevent the announcement bar from displaying if a visitor dismisses it. | Persistent |
| squarespace-likes | Squarespace | We use this analytics cookie to see whether a visitor has already "liked" a blog post. | Persistent |
| Squarespace -popup-overlay |
Squarespace | We use this preferences cookie to prevent the promotional pop-up from displaying if a visitor dismisses it. | Persistent |
| squarespace-video -player-options |
Squarespace | We use this preferences cookie to remember video player selected preferences (like volume, playback speed, and quality) for videos uploaded directly to Squarespace. | Persistent |
| ss_cid | Squarespace | We use this analytics cookie to identify unique visitors and track a visitor’s sessions on the Website. | 2 years |
| ss_cookieAllowed | Squarespace | We use this preferences cookie to remember your cookie choice when you visit our Website. If you indicate your preferences, they will be stored in this cookie. | 30 days |
| ss_cpvisit | Squarespace | We use this analytics cookie to identify unique visitors and track a visitor’s sessions on the Website. This cookie expires after two years. | 2 years |
| ss_cvisit | Squarespace | We use this analytics cookie to identify unique visitors and track a visitor’s sessions on the Website. This cookie expires after two years. | 2 years |
| ss_cvisit | Squarespace | We use this analytics cookie to identify unique visitors and track a visitor’s sessions on the Website. This cookie expires after thirty minutes. | 30 minutes |
| ss_cvr | Squarespace | We use this analytics cookie to identify unique visitors and track a visitor’s sessions on the Website. | 2 years |
| ss_cvt | Squarespace | We use this analytics cookie to identify unique visitors and track a visitor’s sessions on the Website. | 2 years |
| SSID | We use this marketing cookie to optimize advertisements on Google sites based on recent searches and previous interactions with YouTube. | 13 months in the EEA, Switzerland, and the UK, and 24 months everywhere else. | |
| test | Squarespace | We use this necessary cookie to detect if the Website visitor has accepted the marketing category in the cookie banner. This cookie is necessary for privacy compliance of the Website. | Persistent HTML local storage |
| TESTCOOKIES ENABLED |
We use this analytics cookie to track interaction with the embedded content on the Website. | 1 day HTTP cookie storage |
|
| _utma | We use this analytics cookie to distinguish the Website visitors and sessions. | Session | |
| _utmz | We use this analytics cookie to store the traffic source or campaign that specifies that a visitor has reached the Website. | Session | |
| VISITOR_INFO1 _LIVE |
We use this preferences cookie to remember preferences and other information, such as preferred language of a Website visitor for YouTube. | 180 days HTTP cookie storage |
|
| YSC | We use this analytics cookie to track the views of embedded videos on YouTube. | Session HTTP cookie storage |
|
| yt.innertube::nextId | We use this analytics cookie to register a unique ID to keep statistics of what videos from YouTube the Website visitor has seen. | Persistent HTML local storage |
|
| yt.innertube::requests | We use this analytics cookie to register a unique ID to keep statistics of what videos from YouTube the Website visitor has seen. | Persistent HTML local storage |
|
| ytidb::LAST_RESULT _ENTRY_KEY |
We use this analytics cookie to track the interaction with embedded content on the Website. | Persistent HTML local storage |
|
| YtIdbMeta#databases | We use this analytics cookie to track the interaction with embedded content on the Website. | Persistent IndexedDB storage |
|
| yt-remote-cast -available |
We use this preferences cookie to store the preferences of the embedded YouTube videos of a Website visitor. | Session HTML local storage |
|
| yt-remote-cast -installed |
We use this preferences cookie to store the preferences of the embedded YouTube videos of a Website visitor. | Session HTML local storage |
|
| yt-remote-connected-devices | We use this preferences cookie to store the preferences of the embedded YouTube videos of a Website visitor. | Persistent HTML local storage |
|
| yt-remote-device-id | We use this preferences cookie to store the preferences of the embedded YouTube videos of a Website visitor. | Persistent HTML local storage |
|
| yt-remote-fast -check-period |
We use this preferences cookie to store the preferences of the embedded YouTube videos of a Website visitor. | Session HTML local storage |
|
| yt-remote -session-app |
We use this preferences cookie to store the preferences of the embedded YouTube videos of a Website visitor. | Session HTML local storage |
|
| yt-remote -session-name |
We use this preferences cookie to store the preferences of the embedded YouTube videos of a Website visitor. | Session HTML local storage |
|
| ZD-buid | Zendesk | We use this analytics cookie to create a deviceId and track analytics events for pages that load a Web Widget on them. | Persistent |
| ZD-settings | Zendesk | We use this preferences cookie to store a hash of settings to prevent constant requests to our backend. | Persistent |
| ZD-suid | Zendesk | We use this analytics cookie to create a sessionId and track analytics events for pages that load a Web Widget on them. | 20 minutes |
| ZD-store | Zendesk | We use this preferences cookie to ensure consistent presentation of the Web Widget when a Customer Support Portal navigates to a new web page. | Persistent |
| ZD-zE_oauth | Zendesk | We use this necessary cookie to respect the Website cookie bot functionality. | 2 hours |
| _zdshared_user _session_analytics |
Zendesk | We use this analytics cookie to track information about Customer Support Portal visits for analytics purposes. | 90 days |
| _zendesk_nps_session | Zendesk | We use this necessary cookie to store a unique key for a session, for landing page after responding to an NPS survey (if enabled). | Session |
| _zendesk_session | Zendesk | We use this necessary cookie to store account ID, route for internal service calls and the cross-site request forgery token. | 8 hours |
| zendesk_thirdparty _test |
Zendesk | We use this necessary cookie to sign in on hostmapped accounts for cookie-restricted browsers. | 8 hours |
| _zendesk_shared _session |
Zendesk | We use this necessary cookie to authenticate a Customer Support Portal that is set to be anonymous. This cookie expires after eight hours. | 8 hours |
| _zendesk_authenticated | Zendesk | We use this necessary cookie to set a flag when a Customer Support Portal visitor is authenticated to display the most up to date content. | Session |
PERSONAL INFORMATION AND COOKIES
Sometimes particular identifiers, like IP addresses are considered personal information under local laws, and we also treat such cookies and other identifiers as personal information in accordance with our Privacy Policy.
MANAGING COOKIE SETTINGS
You may change the settings for the First-party cookies directly in your browser. However, if you decide to set your browser to disable cookies, there may be certain functionality loss on this Website.
Most browsers provide useful information and instructions on how to manage the cookie settings, and you can refer to your browser’s documentation. You may find links to some of them right here:
Safari (Desktop) or Safari (Mobile)
You can also control Third-party analytics and advertising cookies that we use. In case you do not want Google Analytics to process your information, you may install the Google Analytics Opt-out Browser Add-on. If you want to find out more about how Google Analytics processes your personal information, you may take a look at Google Privacy Policy, the technologies Google uses to process personal information, and the Google Analytics Terms of Service.
In case you wish to opt out of contextual, interest-based advertising you can use the services provided by the European Interactive Digital Advertising Alliance, the Network Advertising Initiative, or the Digital Advertising Alliance. The latter offers special desktop and mobile DAA's opt-out tools primarily serving to resolve requests of California consumers, but they may also be used by residents of other territories. In case you use an iPhone, iPad, or Android mobile device, and do not wish to see contextual advertisements, you can also manage your device settings.
You can find more information about cookies, personalized advertisements, and how to manage them at https://www.allaboutcookies.org.
AMENDMENTS TO OUR COOKIE POLICY
We may, in our sole discretion, from time to time amend this Cookie Policy. You are deemed responsible for reviewing this page for the latest information regarding our privacy practices. If you continue to use the Website, your acceptance to the amendments made to this Cookie Policy shall be assumed. In case you do not accept the terms of the Cookie Policy, you should discontinue to use the Website.
CONTACT US
If you have questions regarding this Cookie Policy or about the privacy practices of XTEN, please contact us by email at privacy@strikerz.inc.